MyPuzzles legal
Contact MyPuzzles
How to reach the MyPuzzles team for support and general enquiries.
Last updated: August 31, 2026
Email support
Email [email protected] for account help, technical issues, accessibility feedback, privacy questions, or general enquiries. Please do not send passwords, card numbers, or other sensitive payment details by email.
Payments and refunds
For a payment or refund question, include the account email and purchase date if available. Read the Refund Policy before contacting us for the information we may need.
In-app support
Players with active premium access can also use the secure support form in the Puzzle Guide. That form remains protected to reduce spam and protect the service.